Ebook Measuring the performance of public services: Principles and practice - Part 1

Part 1 of ebook "Measuring the performance of public services: Principles and practice" provides readers with contents including: principles of performance measurement; measuring public sector performance; why measure, what to measure and what can go wrong; different uses for performance measurement; measurement for improvement and planning;...

Từ khóa: Measuring the performance of public services, Public services, Michael Pidd, Measuring public sector performance, Measurement for monitoring, Measurement for comparison